Crestwood - Metlifecare

  • Village Manager: Helena Pearson
  • (09) 826 2000
  • Sales Executive: Sue Braithwaite-Smith
  • (09) 826 2018
Village Overview
Available Properties
Contact Village
Care Home
  • Crestwood Retirement Village offers residents their own personal sanctuary, located in New Lynn with shops, cafes and restaurants nearby. The village also features a private bush walk and bird life to enjoy.

    Living Options 

    Our independent living units feature either one or two bedrooms, spacious living areas, extensive storage space and are positioned to maximise either morning or afternoon sun. You will also enjoy the secure environment with the added reassurance of being connected to our 24-hour emergency contact system. For residents after additional in-home support, then a serviced apartments can provide a great solution with cleaning, meals, laundry and personal care services all part of the package. In addition if needs should change over time, Crestwood Retirement Village has a 41 bed Rest Home on-site. 

    Residents enjoy many facilities which include, lounge & dining room spaces, a bar, indoor heated swimming pool, spa pool, petanque terrain, hairdressing salon, billiards table and a bowling green. Crestwood Retirement Village also has an active social program which is a great way to meet other residents and keep busy.  

    Crestwood Retirement Village is part of Metlifecare, one of the largest retirement village operators in New Zealand. All Metlifecare villages offer residents added assurances including fixed village fees, no hidden costs, no capital loss and continuum of care with priority access to any Metlifecare Care Facility. For more information on Crestwood Retirement Village please make an enquiry.

    Village Brochure

    Serviced Apartments Brochure

    Email Village  Request an Information Pack
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    Open Day: Friday 6 September 2019 10am - 3pm
    Open Day with light refreshments and village tours. Performance from Juliagrace at 1.30 - 2.30pm.


    • Villas
    • Serviced Apartments

    Level of Care

    • Independent Living
    • Assisted Living
    • Resthome care

    Village Facilities

    • Library
    • Hairdresser available for appointments
    • Billiards / Pool Table
    • Petanque
    • Dining Room
    • Bar
    • Piano
    • Indoor Swimming Pool
    • Spa Pool
    • Bowling Green
    • Restaurant / Cafe

    Care offered by village

    • Health clinic
    • Emergency call system in units
    • In home personal assistance e.g. showering / grooming
    • Wellness checks
    • Companion care
    • Medication administration
    • Professional nursing services
    • On-site 41 bed resthome

    Services offered by village

    • House keeping
    • Personal laundry service
    • Meal services


    • Unit windows and doors lockable securely
    • Staff on-site 24/hours

    Resident Activities

    • Cards & board games
    • Social outings
    • Bar happy hours
    • Housie
    • Indoor bowls
    • Knitter natter club
    • Art classes
    • Tai ch’i
    • Aquarobics

    Attractions in the Area

    • Beaches
    • Scenic walks
    • Shopping
    • Bowling club
    • Golf courses
    • Local RSA
    • Restaurants / cafes
    Can residents make alterations to their property? ×
    Residents are welcome to redecorate their unit with discretion of the village manager. Any major alterations must be discussed and approved by the village manager.
    What do resident fees cover? ×
    This is a consolidated fee that captures costs such as council rates, water rates, building insurance, the upkeep of community facilities, gardening services, salaries and wages of the staff and village operations.
    How long is the cooling off period once the contract is signed? ×
    As per the Retirement Village Act, the cooling off period after an Occupation Right Agreement has been signed is 15 working days.
    When leaving the village, what is the process for units being sold? ×
    Units are advertised at market value. Residents are welcome to introduce a prospective resident as long as they meet the normal entry criteria of the village.
    Can residents have friends & family to stay? ×
    Any family members or friends are able to stay for a combined total of 90 days per year. Longer stays require the agreement of the Village Manager.
    What does the entry fee cover? ×
    The entry cost gives the resident the right to live in the unit for their lifetime or as long as they choose. When the resident leaves the village they will receive the cost paid minus the deferred management fee and any other charges due.
    What are the residents rights if the village got into financial difficulty? ×
    Residents are protected through a first ranking mortgage with the Village's Statutory Supervisor . They hold first ranking mortgage over the village land in order to ensure priority and security for the rights of all residents. The statutory supervisor also ensures the operator of the village acts in accordance with the Disclosure Statements and the village is run in a financially responsible manner.
    What happens if there is a delay in sale? ×
    Your village fee will cease as soon as Metlifecare is provided with vacant possession of your unit. If it takes longer than nine months to re-license, we will pay you interest on the outstanding capital. Plus you can apply for an early repayment of up to $20,000 of the capital sum when your unit is vacated.

    Contact Crestwood - Metlifecare

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    Village Summary

    Retirement Village Association (RVA) Accredited Village
    Legal Titles of Units: Licence to occupy
    Statutory Supervisor: Covenant Trustee Services Limited
    Pet Policy: Approval required by village manager
    On-Site Manager: Yes
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  • Crestwood Care Home - Metlifecare

    Level of Care

    Resthome care

    Certified facility for Waitemata District Health Board

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