1Application of terms
1.1These Terms apply to your use of the Website. By accessing and using the Website:
ayou agree to these Terms; and
bwhere your access and use is on behalf of another person (e.g. a company), you confirm
that you are authorised to, and do in fact, agree to these Terms on that person’s behalf
and that, by agreeing to these Terms on that person’s behalf, that person is bound by
1.2If you do not agree to these Terms, you are not authorised to access and use the Website, and
you must immediately stop doing so.
2.1We may change these Terms at any time by updating them on the Website. Unless stated
otherwise, any change takes effect immediately. You are responsible for ensuring you are
familiar with the latest Terms. By continuing to access and use the Website, you agree to be
bound by the changed Terms.
2.2We may change, suspend, discontinue, or restrict access to, the Website without notice or
2.3These Terms were last updated on 01/09/2019.
In these Terms:
Including and similar words do not imply any limit
Loss includes loss of profits, savings, revenue or data, and any other claim, damage, loss,
liability and cost, including legal costs on a solicitor and own client basis
Personal information means information about an identifiable, living person
Underlying System means any network, system, software, data or material that underlies or is
connected to the Website
User ID means a unique name and/or password allocated to you to allow you to access certain
parts of the Website
We, us or our means Village Guide Limited, company number 5546711
Website means the internet site at www.villageguide.co.nz or such other site notified to you by
You means you or, if clause 1.1b applies, both you and the other person on whose behalf you
4.1You must provide true, current and complete information in your dealings with us (including
when setting up an account), and must promptly update that information as required so that the
information remains true, current and complete.
4.2If you are given a User ID, you must keep your User ID secure and:
anot permit any other person to use your User ID, including not disclosing or providing it to
any other person; and
bimmediately notify us if you become aware of any disclosure or unauthorised use of your
User ID, by sending an email to firstname.lastname@example.org.
anot act in a way, or use or introduce anything (including any virus, worm, Trojan horse,
timebomb, keystroke logger, spyware or other similar feature) that in any way
compromises, or may compromise, the Website or any Underlying System, or otherwise
attempt to damage or interfere with the Website or any Underlying System; and
bunless with our agreement, access the Website via standard web browsers only and not
by any other method. Other methods include scraping, deep-linking, harvesting, data
mining, use of a robot or spider, automation, or any similar data gathering, extraction or
4.4You must obtain our written permission to establish a link to our Website. If you wish to do so,
email your request to email@example.com.
4.5You must not use our Website other than for personal, non-commercial purposes. You must not
copy or use any of the information contained on our Website for any other purposes.
4.6You indemnify us against all Loss we suffer or incur as a direct or indirect result of your failure to
comply with these Terms, including any failure of a person who accesses and uses our Website
by using your User ID.
We (and our licensors) own all proprietary and intellectual property rights in the Website
(including all information, data, text, graphics, artwork, photographs, logos, icons, sound
recordings, videos and look and feel), and the Underlying Systems.
6.1To the extent permitted by law, we and our licensors have no liability or responsibility to you or
any other person for any Loss in connection with:
athe Website being unavailable (in whole or in part) or performing slowly;
bany error in, or omission from, any information made available through the Website,
including any information in a listing or other information on retirement villages or care
cany exposure to viruses or other forms of interference which may damage your computer
system or expose you to fraud when you access or use the Website. To avoid doubt, you
are responsible for ensuring the process by which you access and use the Website
protects you from this; and
dany site linked from the Website. Any link on the Website to other sites does not imply
any endorsement, approval or recommendation of, or responsibility for, those sites or their
contents, operations, products or operators.
6.2We exclude to the fullest extent permitted by applicable law all liability for any Loss arising out of
or in any way connected with your use of the Website.
6.3Without limiting clause 6. 2:
ayou rely on information provided by retirement villages and care home operators at your
byou acknowledge we do not, control, inspect, endorse, approve or check the availability,
condition or nature of any advertised services or the accuracy, currency, truth or
completeness of the information provided by retirement villages and care home operators
and it is your responsibility to do so; and
call opinions and advice on the Website are provided for guidance purposes only. We
make no representation or warranty that any opinion or advice contained on our Website
is the opinion or advice of Village Guide. We are not liable for any opinion or advice
contained on the Website.
6.4We make no representation or warranty that the Website is appropriate or available for use in all
countries or that the content satisfies the laws of all countries. You are responsible for ensuring
that your access to and use of the Website is not illegal or prohibited, and for your own
compliance with applicable local laws.
7.1To the maximum extent permitted by law:
ayou access and use the Website at your own risk; and
bwe are not liable or responsible to you or any other person for any Loss under or in
connection with these Terms, the Website, or your access and use of (or inability to
access or use) the Website. This exclusion applies regardless of whether our liability or
responsibility arises in contract, tort (including negligence), equity, breach of statutory
duty, or otherwise.
7.2Except to the extent permitted by law, nothing in these Terms has the effect of contracting out of
the New Zealand Consumer Guarantees Act 1993 or any other consumer protection law that
cannot be excluded. To the extent our liability cannot be excluded but can be limited, our liability
is limited to NZD100.
7.3To the maximum extent permitted by law and only to the extent clauses 7.1 and 7.2 of these
Terms do not apply, our total liability to you under or in connection with these Terms, or in
connection with the Website, or your access and use of (or inability to access or use) the
Website, must not exceed NZD100.
8.1When you provide personal information to us, we will comply with the New Zealand Privacy Act
9Suspension and termination
9.1Without prejudice to any other right or remedy available to us, if we consider that you have
breached these Terms or we otherwise consider it appropriate, we may immediately, and without
notice, suspend or terminate your access to the Website (or any part of it).
9.2On suspension or termination, you must immediately cease using the Website and must not
attempt to gain further access.
10.1If we need to contact you, we may do so by email or by posting a notice on the Website. You
agree that this satisfies all legal requirements in relation to written communications.
10.2These Terms, and any dispute relating to these Terms or the Website, are governed by and
must be interpreted in accordance with the laws of New Zealand. Each party submits to the
non-exclusive jurisdiction of the Courts of New Zealand in relation to any dispute connected with
these Terms or the Website.
10.3For us to waive a right under these Terms, the waiver must be in writing.
10.4Clauses which, by their nature, are intended to survive termination of these Terms, including
clauses 4.6 , 5 , 6 , 7 , 10.1 , continue in force.
10.5If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part
or provision is deemed to be modified to the extent required to remedy the illegality,
unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be
binding on you.
10.6These Terms set out everything agreed by the parties relating to your use of the Website and
supersede and cancel anything discussed, exchanged or agreed prior to you agreeing to these
Terms. The parties have not relied on any representation, warranty or agreement relating to the
Website that is not expressly set out in the Terms, and no such representation, warranty or
agreement has any effect from the date you agreed to these Terms.