Village Guide

Have you noticed an increase in care home enquiries?

Watch to learn how we're driving higher
volumes of quality traffic to your
listings and our 4 step approach to
managing care home leads.

How it works

Navigating the care home industry can be overwhelming which is why we take a handholding approach.
Step 1
Our team personally reaches out to
everyone who makes an enquiry.
We make sure they feel supported
and have a direct point of contact
should they have any questions.
Step 2
We gather important information,
such as whether a needs assessment
has been completed and the level
of care required. We then share
this information with your team.
Step 3
We’ll give you a call to ensure you
received the enquiry from Village
Guide, and to answer any questions.
Step 4
We remain in contact with the person
until they have found a care home that
meets their needs. We answer any
questions they have or point them to
other appropriate organisations that
we partner with, such as Age Concern.

What families are saying

My father or I hadn't looked at rest home care at all, but his circumstances changed suddenly. I needed to quickly find out what was available in our city. So it was really great to find Village Guide as one-stop that enabled us to get an excellent overview of the rest homes in our area.

Esther Caljé

When looking for suitable accommodation and care for a family member, it was reassuring to find Village Guide. It is a really easy website to navigate and information is clear and impartial. I received the info pack I ordered in the mail in just a few days. I'd definitely recommend Village Guide as a great resource at what can be a difficult and stressful time for families.

Ailsa Perkins

Hi Peter, thanks for your calls and emails. I found the website very useful and your follow up calls and emails helped me to get in touch with rest homes in the area. I would definitely recommend Village Guide as the first step to any one wanting to navigate their way through the steps needed to find the right placement for themselves or their whanau. Thanks again

Mahia Bovaird

I was very pleased to find your website as it made things so much easier to find a care home for my husband. One email to send to all providers was so much better than trying to contact each one individually. Most of them responded with their details and then all I had to do was make a decision. As it turned out there were only two with availability. My husband is very happy in the home we chose and has blossomed since being there. He enjoys games and conversation with other residents. He used to be quite reclusive before so it is very good to see him being involved. Thanks to your website, the process was made much easier. Could have been a long drawn out process otherwise.

Julie Harpur