VILLAGE GUIDE PRIVACY POLICY

INTRODUCTION

Village Guide is committed to your right to privacy and to taking steps designed to secure your personal information. The intent of this policy is to fully disclose our privacy practices to you. We will only use your personal information in accordance with this Privacy Policy.  Village Guide does not sell, or otherwise distribute our membership database.

If you have questions or concerns regarding this statement, you should first contact us at info@villageguide.co.nz.

1. WHEN YOU MAKE AN ENQUIRY

When you make a village or care home enquiry through our website your contact details are past on to the manager of the facility you are enquiring about so they can contact you. 

2. HOW WE USE EMAIL

When you make an enquiry your email address will be provided to the facility manager so they can make direct contact with you.

You will not receive further communication from 'Village Guide' unless you select the allocated 'tick box' agreeing to be added to our database. You can opt out of receiving these communications by emailing info@villageguide.co.nz. 


Your email address may also be used if it becomes necessary to contact you individually for any reason.

3. HOW WE USE COOKIES

When you visit our website, we may record your “IP addresses” and information on the type of operating system (e.g. Windows XP or Apple OS) and browser software (e.g. Microsoft Internet Explorer, Netscape, Opera etc.) you are using. This information is used to diagnose problems with our service and for planning capacity and compatibility. Your IP address may also be used to help gather aggregated demographic information, such as which ISP you are using or what country you are connecting from.

We use re-marketing features within Google Analytics.  This allows us to show our display advertising across the internet, on other websites, via third-party ad serving vendors, including Google.

Village Guide and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on past visits to the Village Guide website.

You can opt-out of Google Analytics tracking for Display Advertising and customise the Google Display Network ads shown to you using the Google Ads Preferences Manager.

4. HOW WE USE COLLECTED INFORMATION

The information you provide is stored in our database and used by us in accordance with this Privacy Policy. We do not provide customer lists or contact details to our advertisers or business partners. 

5. THIRD PARTIES

Village Guide may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. 

These third parties are prohibited from using your personally identifiable information for any other purpose. 

Village Guide does not share any information with third parties for any unknown or unrelated uses. 

Please note that on our site we have advertisements and links to other websites that may collect personal information from you. This Privacy Policy does not cover the information practices or policies of such websites. We encourage you to read their privacy policies as they may be materially different from our Privacy Policy.

6. LEGAL

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. 

7. CHANGES TO PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.